Below are additional workshops, activities and articles to supplement the MLCP learning experience.

 

Coaching & Developing

Module #2 - Tips on Counselling

Module #6 Activity - The Case of Motivating Mike Moran

Module #8 Workshop - Negotiations - Role Play #1

Module #8 Workshop - Negotiations - Role Play #2

 

Continuous Improvement Processes

Module #1 Workshop - Selecting Your Project - a Worksheet

Module #2 Activity - Deming Juran - A Comparison

Module #2 Activity - The Impact of Right the First Time

Module #2 Workshop - Direct vs Hidden Cost

Module #2 Workshop - Failures Typically Cost 30% of Revenue

Module #2 Workshop - The Internal Customer Chain

Module #2 Workshop - What Would We Not Pay For

Module #6 Activity - Explaining Lean

Module #6 Activity - System Analysis

Module #6 Activity - Tic Tac Toe

Module #7 Activity - Finding Your Bottleneck

Module #7 Activity - Product Cycle Diagram

Module #7 Activity - Develop a Simple Four-Stage Manufacturing Process

 

Developing Effective Teams

Module #1 Activity - Characteristics of Leaders

Module #1 Activity - How do You Feel about Yourself as a Player on the Management Team

Module #1 Activity - How Tight to Hold the Reins

Module #1 Activity - Leadership Styles

Module #1 Activity - On Vacation

Module #1 Activity - Role Play - Insurance Company

Module #1 Activity - Role Play - New Truck

Module #1 Activity - Team Reorganization

Module #1 Activity - What to Do Next

Module #1 Case Study - Boeing Aerospace Company

Module #1 Notes - Values in Vision

Module #2 Activity - Wilderness Survival

Module #5 Activity - Team Effectiveness

Module #6 Activity - Cause & Effect Exercise

Module #6 Activity - How Many Squares

Module #6 Activity - Sony Walkman Case

Module #7 Activity - Conflict Management

Module #7 Workshop - Personality Types

Module #8 Activity - Designing Your Main Point

Module #8 Activity - Developing Support for Innovative Solutions

Module #8 Activity - Selling Your Ideas

Module #8 Activity - Team Communicating - Bringing It All Together

 

Supervisory Skills for Business and Industry

Module #1 Activity - Introductions to the Group

Module #1 Workshop - Discuss Your Role with Your Supervisor

Module #2 Activity - Defining My Responsibilities

Module #3 Activity - Characteristics of a Supervisor

Module #3 Activity - Exploring Your Budget Responsibilities

Module #3 Activity Worksheets for Setting Expectations with Customers

Module #3 Workshop - Skills of an Effective Supervisor

Module #7 Activity - Extra Interview Practice

Module #7 Activity - Letter to Unsuccessful Applicant

Module #7 Activity - Open and Closed Questions

Module #7 Activity - The Types of Interviews I Do

Module #8 Activity - Memo Writing